Interactive About Us page template for Prolines Insurance Agency using the exact website brand colors: navy blue, silver gray, and white. Three tabbed sections cover Who We Are, Our Mission, and Our Goal.
Built for clients who deserve better
Independent. Experienced. In your corner.
Prolines Insurance Agency, LLC is a licensed independent property and casualty insurance agency serving businesses, homeowners, landlords, and individuals across Florida, Georgia, and beyond. Our coverage spans commercial lines — including general liability, commercial property, workers' compensation, and commercial auto — as well as personal lines including homeowners insurance, dwelling fire policies, rental property coverage, and personal auto.
Our agency was founded with a clear purpose: to give every client access to attentive, knowledgeable guidance that is too often reserved for large corporations. Whether you own a business, a home, or an investment property, you deserve an agent who genuinely understands your exposure and works to protect it intelligently.
Prolines is led by Umer Shafiq, a licensed insurance professional with over eight years of experience spanning insurance, risk management, financial compliance, and regulatory oversight. Umer launched Prolines because he saw the same problem repeating itself: too many businesses and property owners were being underinsured, overcharged, and left without a real advocate when they needed one most. That conviction shapes every client interaction at this agency.
Protecting what you've built
Honest. Proactive. Always on your side.
"Our mission is to protect what you have built — and to do it with the honesty, attention, and advocacy that most people never expect from an insurance agent."
That means more than issuing a policy. It means understanding your situation fully before making a recommendation, being straightforward about what you need and what you do not, and being accessible every time you reach out — not just when you first become a client.
We believe that quality insurance should not come at the expense of your budget. One of the most significant advantages of working with an independent agent is the ability to compare rates, terms, and options across multiple carriers at once. We do that work on your behalf — and we revisit it at every renewal, not just at the start of the relationship.
A relationship built on trust
Not just a transaction — a long-term partnership.
"Our goal is to earn a relationship, not just a sale."
Anyone can quote a policy. What we are building at Prolines is something harder to find and more valuable once you have it — a trusted advisor who understands your risk profile, stays ahead of market changes, and is invested in your protection year after year.
For our commercial clients, that means going deeper than a standard application — understanding your operations, your contracts, your growth plans, and the specific exposures that come with your industry, then building a coverage strategy around that reality.
For our property and personal lines clients, it means treating your home, your rental properties, and your assets with the same care and attention we give our most complex commercial accounts. The size of the policy does not determine the quality of the service.
